Milgram, S. (1974). Obedience to authority.
1. Introduction.
  a. An act carried out under command is, psychologically, profoundly different than an act carried our spontaneously.
  b. It is one thing to talk in abstract terms about respective rights of the individual and authority. It is quite another thing to examine a moral choice in a real situation where a real person must obey or disobey authority.
  c. This laboratory problem is vivid, intense and real.
  d. When comparing this laboratory situation to the Nazi epoch the differences between the two situations are enormous, but the essential psychological features may exist in both settings.
  e. The essence of obedience is that a person comes to view himself/herself as the instrument for carrying out another person's wishes and no longer regards herself as responsible for her actions.
  f. Obedience is influenced by a cooperative mood.
  g. The major problem for the subject is to recapture control of her own processes once she has committed them to the experimenter.
2. The dilemma of choice
  a. What is surprising is how far ordinary individuals will go in complying with the experimenter's instructions.
  b. Many subjects obey the experimenter no matter how vehement the pleading of the person being shocked and no matter how much the victim pleads to be let out.
  c. Hannah Arendt's (1963) book, Eichmann in Jerusalem
    1. She spoke of the banality of evil. An uninspired bureaucrat who simply sat at his desk and did his job.
    2. For these views Arendt was the object of considerable scorn and calumny.
    3. People have such a strong need to believe that the monstrous deeds carried out by Eichmann required a brutal, sadistic, evil personality.
  d. The most fundamental lesson of Milgram's research: Ordinary people, simply doing their jobs, without any particularly hostility on their part, can become agents of a terrible destructive process.
    1. Does this lesson apply to the September 11, 2001 terrorist act?
  e. What keeps a person obeying the experimenter?
    1. Awkwardness of withdrawal form the experiment.
    2. Adjustment in thinking.
      a. People become absorbed in their narrow, technical aspects of the task--losing sight of the broader issues. They become immersed in careful reading of word pairs.
      b. They see themselves as not responsible.
      c. They sense an impersonal quality to the experiment. The experiment becomes something more powerful than the person. For example, the experimenter says "the experiment requires that you continue." An American pilot interviewed about his experience in the Vietnam War conceded that he was bombing Vietnamese men, women, and children, but said it was for a "noble cause." Do you think our pilots bombing Afghanistan might say the same thing?
      d. The victim is devalued. The victim is blamed. The victims lack of learning is the victim's fault.
  f. Fragmentation of the total act.
    1. In Experiment 18 the subject read the word pairs while a peer administered the shock. This experiment yielded 92.5% complete obedience. The responsibility was attributed to the man who actually pulled the switch.
    2. Fragmentation may be the most common characteristic of socially organized evil in modern society.
3. The methodology.
  a. You've read about the methodology in Aronson (28-32) and seen a brief video. Some points are worth considering.
  b. Simplicity is the key to effective scientific inquiry. Complicated procedures get in the way of clear scrutiny of the phenomena.
  c. Feedback from the victim.
    1. In the pilot study, in the absence of protests virtually every subject followed the command all the way to the end of the board.
    2. It was believed that a force had to be introduced to strengthen the subjects' resistance. Mild protests were tried but had little effect. Subjects would obey authority to a greater extent than Milgram had supposed.
  d. Interview and debriefing.
    1. There was careful post experimental treatment. Subjects were told that the victim did not receive shocks. There was a friendly reconciliation with the victim. There was an extended discussion with the experimenter. Subjects were assured that their behavior and stress was shared by other subjects. Later they received comprehensive reports of the findings. And a follow-up questionnaire months later.
4. Expected behavior.
  a. Predictions from 110 subjects (psychiatrists, college students, and middle class adults).
  b. Purpose--to provide a benchmark for comparing actual behavior. If there is a disparity between what people expect will happen and what actually happens we are left with an interesting problem to resolve.
  c. Method
    1. Participants came for a lecture on obedience. The experiment was described in detail. They were shown schematic diagrams of the shock generator. Each person was asked to privately reflect on the experiment. Participants were asked to privately indicate how he/she would perform as the subject. Participants were asked to privately indicate how others would perform.
  d. Results
    1. They said that virtually all subjects would refuse to obey. Only a pathological fringe, not more than 2%, would obey.
    2. Most subjects, they said, would not go beyond 150 volts.
    3. . . . not more than 4% would go beyond 300 volts.
5. Experiment 1. The remote condition.
  a. Differs some from the usual procedure.
    1. There were no vocal complaints by the victim. The victim was in another room and couldn't be seen. At 300 volts he pounded on the wall in protest. At 315 volts there is no further pounding.
  b. Remarks from a defiant subject.
    1. "I think he's trying to communicate; he's knocking." "Well its not fair to shock this guy." "These are terrific volts." "I don't thin this is very humane." "Oh, I can't go on with this." "No, this isn't right." "It's a hell of an experiment." The guy is suffering in there." "No. I don't want to go on." "This is crazy."
    2. The subject refuses to administer more shocks.
  c. Results
    1. Of the 40 subjects, 26 obeyed the orders of the experimenter to the end.
    2. After the 450-volt shock was administered three times, the experimenter called a halt to the session.
6. Experiment 2. Voice-Feedback.
  a. In Experiment 1 obedience was quite high. Why? Perhaps some subjects did not interpret pounding as evidence of distress. Perhaps there will be less obedience when the victims suffering is more clearly communicated?
  b. In Experiment 2 complaints could be heard through the walls of the room.
7. Experiment 3. Proximity
  a. Subject and victim were placed in the same room, a few feet away from each other. Visible as well as audible cues were provided.
8. Experiment 4. Touch Proximity.
  a. The victim received shock only when his hand rested on a shock plate.
  b. At 150 volts, the victim demanded to be let free. He refused to put his hand on the shock plate. The experimenter ordered the subject to force the victims hand onto the shock plate.
9. Results from Experiments 1-4
10. What factors did Milgram theorize operate to reduce obedience across the four experiments?
  a. Empathic cues.
    1. In the remote condition suffering has a remote, abstract quality. It is like a bombardier who can release destruction without seeing the effects on persons.
    2. The visual cues and touch cues make the victim's experience salient.
  b. Denial and narrowing of the cognitive field.
    1. The remote condition allows narrowing of the cognitive field so victim's suffering is put out of mind. One subject in the remote condition said "Its funny how you really begin to forget that there's a guy out there, even though you can hear him. For a long time I just concentrated on pressing switches and reading words."
    2. When the victim is close the subject can't put the victim out of mind.
  c. Reciprocal fields
    1. Closeness allows the victim to observe the subject. Possibly it is easier to harm a person when the victim is unable to see what the harmdoer is doing.
    2. Surveillance of our actions leads to guilt or shame. When lying to someone it is reputedly difficult to look them in the eye. Why is the victim blindfolded before a firing squad?
    3. Summary--it is the inhibition from the victim's field of awareness.
  d. Experienced unity of act.
    1. In the proximity condition is is easier for the subject to see the connection between his action and the consequences for the victim.
    2. In the remote condition there is a physical separation between actions and their effects. The subject depresses a lever in one room, the victim protests and cries out in another room. The two events are correlated, but they lack compelling unity.
  e. Incipient group-formation
    1. Placing the victim in another room has two effects.
      a. Takes the subject farther from the victim.
      b. Draws the subject and the experimenter relatively closer. That is there is incipient group-formation between the subject and experimenter.
    2. In the remote condition the victim is an outsider. When placing your hand on the victim's hand it is much easier to form an alliance with the victim. The subject doesn't have to resist the experimenter alone.
11. Unexpected behavior.
  a. People learn from childhood that it is a fundamental breach of moral conduct to hurt another person. yet half the subjects in these studies did so.
    1. Interviews with the subjects revealed that the subjects felt they were acting against their own values.
    2. The results differ sharply from the questionnaire data from psychiatrists, college students, and middle class adults.
    3. People who observed subjects through one-way vision screens expressed disbelief about what they were seeing.
  b. The tension generated by the procedures.
    1. Instead of breaking off their participation, the subjects remained in the situation while experiencing a great deal of stress.
    2. Most subjects rated their nervousness and tension as tense or extremely tense.
    3. Milgram interpreted the tension as reflecting the strength of conflicting forces acting on the subject. The conflicting forces were moral imperatives versus obedience to the experimenter.
12. Experiment 5. A new baseline condition.
  a. The experiment was moved out of the elegant Yale Interaction Laboratory to more modes quarters in the basement of the same building. It was functional but plain with bare steam pipes running along the ceiling and a concrete floor instead of posh rugs and drapes.
  b. A new baseline condition was established. The script was similar to Voice-Feedback with slight alteration. The victim made remarks about a heart condition at the time he was strapped into the chair. The Experimenter routinely asks, "Any questions?" The learner responds somewhat diffidently, "When I was at the Westhaven V.A. Hospital, a few years ago, they detected a slight heart condition. Nothing serious, but are these shocks dangerous?"
  c. The experimenter replies in a confident, somewhat dismissive tone that although the shocks may be painful, they cause no permanent tissue damage, and then proceeds with the experimental routines.
  d. The new serious of protests, which was to serve as a standard for all subsequent experiments, paralleled the first set, with the exception that reference is made to the learner's heart condition at 150, 195, and 330 volts. The exact schedule of protests is as follows:
    Experiment 5: New Base-Line Condition
The Learner's Schedule of Protests
    _75..volts Ugh!
    _90 volts Ugh!
    105 volts Ugh! (louder)
    120 volts Ugh! Hey, this really hurts.
    135 volts Ugh!!
    150 volts Ugh!!! Experimenter! That's all. Get me out of here. I told you I had heart trouble. My heart's starting to bother me now. Get me out of here, please. My heart's starting to bother me. I refuse to go on. Let me out.
    165 volts Ugh! Let me out! (shouting)
    180 volts Ugh! I can't stand the pain. Let me out of here! (shouting)
    195 volts Ugh! Let me out of here. Let me out of here. My heart's bothering me. Let me out of here! You have no right to keep me here! Let me out! Let me out of here! Let me out! Let me out of here! My heart's bothering me. Let me out! Let me out!
    210 volts Ugh!! Experimenter! Get me out of here. I've had enough. I won't be in the experiment any more.
    225 volts Ugh!
    240 volts Ugh!
    255 volts Ugh! Get me out of here.
    270 volts (Agonized scream.) Let me out of here. Let me out of here. Let me out of here. Let me out. Do you hear? Let me out of here.
    285 volts (Agonized scream.)
    300 volts (Agonized scream.) I absolutely refuse to answer any more. Get me out of here. You can't hold me here. Get me out. Get me out of here.
    315 volts (intensely agonized scream.). I told you I refuse to answer. I'm not longer part of this experiment.
    330 volts (Intense and prolonged agonized scream). Let me out of here. Let me out of here. My heart's bothering me. Le me out, I tell you. (Hysterically). Let me out of here. Let me out of here. You have no right to hold me here. Let me out! Let me out! Let me out! Let me out of here! Let me out. Let me out.
    Neither the less elegant laboratory nor the mention of a heart condition leads to greater disobedience. Twenty-six of the 40 subjects (65%) continued to the end in the present condition, compared with 25 out of 40 in the Voice-Feedback condition, merely a slight chance variation.
13. Experiment 6. Changes in personnel
  a. Perhaps it was the personalities of the experimenter and victim? The experimenter came across as a more forceful person than the victim. The subject seemed to align himself with the more impressive personality.
  b. Changes in personnel
    a. Experimenter. The first experimenter was dry, hard, technical looking man. The second experimenter was rather soft and unaggressive.
    b. Victim. The first victim was soft, avuncular, and innocuous. The second victim had a hard, bony faced and looked as if he would do well in a fight.
  c. The change in personnel had a moderate effect.
    a. Experiment 5 Baseline = 65%
    b. Experiment 6 Change Personnel = 50%
14. Experiment 7. Physical presence of authority.
  a. In earlier experiments, upon arrival subjects oriented themselves toward the experimenter. The subjects were coming to a laboratory environment that the experimenter had provided. Most subjects were concerned about the appearance they were making before the experimenter. Perhaps they were so concerned about their impression that other parts of the social field did not receive much weight.
  b. Procedure. The experimenter gave the initial instructions in person. He then left the laboratory and gave his orders by telephone.
  c. Results
    1. Experiment 5 baseline = 65%
    2. Experiment 7 Closeness of authority = 20.5%
      a. Subjects often administered lower shock intensities than were required. They did not inform the experimenter of this break with procedures. This kind of break with procedures was not seen in other experiments. Some subjects specifically assured the experimenter on the phone that they were raising the shock settings when they in fact were not. Subjects were finding it easier to deal with their conflict by violating the procedures in secret than by confronting the authority directly.
      b. Conclusion: The physical presence of an authority was an important force contributing to obedience.
15. Experiment 8. Women as subjects.
  a. Forty women were tested as subjects. Their level of obedience was identical to men = 65%. [Women were not included as experimenters or learners.]
16. Experiment 9. The victim's limited contract.
  a. The contract.
    1. In other experiments the general release form read "I am participating in this experimental research of my own free will. I release Yale University and its employees from any legal claims arising from my participation."
    2. In this experiment, the learner while considering the release form, pen in hand, states in the presence of the subject that because of his heart condition he can agree to be in the experiment only on the condition that the experiment be halted on his demand, "I'll agree to be in it, but only on the condition that you let me out when I say no; that's the only condition."
  b. Hypothesis
    1. An implicit social contract was producing obedience. Subjects may have been reasoning that they had contracted with the experimenter to relinquish some of their freedom in pursuit of scientific advancement. Moreover, they may have felt that the victim had also entered into the same contract and was not free to renounce his obligation unilaterally. In interviews the subjects had presented these arguments often enough that it warranted a test.
  c. Procedure.
    1. At 150 volts, the victim protests. The experimenter ignores the protests and tells the subject to go on. This introduces an element of betrayal and injustice.
  d. Results
    1. Experiment 6 new baseline = 50%
    2. Experiment 9 limited contract = 40%
  e. Conclusion
    1. Social contract was not an important factor. Subjects saw the injustice being done but allowed the experimenter to take the responsibility.
17. Experiment 10. Institutional context.
  a. The new institutional context was a three-room office suite in a rundown commercial building in the downtown shopping area of Bridgeport. The laboratory was sparsely furnished though clean. Subjects were recruited for research conducted by "Research Associates of Bridgeport."
  b. Hypothesis
    1. Obedience depended upon the University institutional research context. The findings may be restricted to that environment. Indeed, in post experimental interviews subjects remarked that sponsorship by Yale University gave them confidence in integrity, competence, and benign purposes of the personnel. Many said they would not have shocked the victim had the research been done elsewhere.
  c. Results
    1. Control condition Experiment 5 = 62.5%
    2. Bridgeport Experiment 10 = 47.5% not significantly lower.
    3. It is possible that beyond some point an institutional setting may so lack credibility that obedience will not occur. But that point was not reached in this study.
18. Experiment 11. Subject free to choose shock level
  a. Purpose
    1. This is a vital experimental control. Perhaps humans are sadistic and innately aggressive? Perhaps the command was superfluous?
  b. Method
    1. The teacher was told that he was free to use any shock level on any of the trials--highest, lowest, in-between, and any combination of levels.
  c. Results
    1. Control Experiment 5 = 62.5%
    2. Experiment 11 = 02.5%
      a. Three subjects did not go beyond the first level (15 volts).
      b. Twenty-eight subjects did not go beyond the first indication of discomfort (75 volts).
      c. Thirty-eight subjects did not go beyond 150 volts where learner strongly protested.
      d. One did set 375 volts.
      e. The other subject set 450 volts.
  d. Conclusion
    1. We cannot conclude that the obedience observed was due to spontaneously generated aggression.
19. Sample subject dialogues.
  a. Gretchen Brandt, medical technician in Experiment 8
    1. She is a thirty-one-year old medical technician at the University Medical School. She had emigrated from Germany five years before and speaks with a thick German accent.
    2. On several occasions, when the learner complains, she turns to the experimenter coolly and inquires, "Shall I continue?" She promptly returns to her task when the experimenter asks her to do so. At the administration of 210 volts, she turns to the experimenter, remarking firmly, "Well, I'm sorry, I don't think we should continue.
    EXPERIMENTER: The experiment requires that you go on until he has learned all the word pairs correctly.
    GRETCHEN: He has a heart condition, I'm sorry. He told you that before.
    EXPERIMENTER: The shocks may be painful but they are not dangerous.
    GRETCHEN: Well, I'm sorry, I think when shocks continue like this, they are dangerous. You ask him if he wants to get out. It's his free will.
    EXPERIMENTER: It is absolutely essential that we continue . . .
    GRETCHEN: I like you to ask him. We came here of our free will. If he wants to continue I'll go ahead. He told you he had a heart condition. I'm sorry. I don't want to be responsible for anything happening to him. I wouldn't like it for me either.
    EXPERIMENTER: You have no other choice.
    GRETCHEN: I think we here are on our own free will. I don't want to be responsible if he has a heart condition if anything happens to him. Please understand that.
    3. She refuses to go further and the experiment is terminated.
    4. The woman is firm and resolute throughout. She indicates in the interview that she was in no way tense or nervous, and this corresponds to her controlled appearance throughout. She feels that the last shock administered to the learner was extremely painful and reiterates that she "did not want to be responsible for any harm to him." She listens to the experimenter's explanation in an interested fashion, expresses surprise that the learner was not being shocked, and indicates she will accept only 45 volts as a maximum sample shock.
    5. The woman's straightforward, courteous behavior in the experiment, lack of tension, and total control of her own action seems to make disobedience a simple and rational deed. her behavior is the very embodiment of what I had initially envisioned would be true for almost all subjects (Milgram).
    6. Ironically, Gretchen Brandt grew to adolescence in Hitler's Germany and was for the great part of her youth exposed to Nazi propaganda. When asked about the possible influence of her background, she remarks slowly, "Perhaps we have seen too much pain."
  b. Pasqual Gino, Water Inspector (Experiment 7)
    1. Pasqual Gino is a forty-three-year-old water inspector who was born in the United States of Italian parents. He took part in the variation in which the experimenter, having given the subject and victim instructions, departs from the laboratory and leaves his telephone number. Thus, the subject is left alone with the victim in the laboratory, but is free to call the experimenter if problems arise. Mr. Gina telephones the experimenter on several occasions. After administering 150 volts' shock, he calls to say, "Professor, this gentleman is complaining. He wants to get out. He does not want to take it no more. . . . I just gave him 150 volts and he said, "That's it!"
    2. The experimenter instructs the subject by telephone to continue, and Mr. Gino does so.
    3. He remains alone in the experimental room, dutifully carrying out the instructions; meanwhile the victim protests strenuously. At the 300-volt level, when the victim refuses to provide answers, Mr. Gino telephones the experimenter again and once more the experimenter tells him to go on saying that the absence of an answer is to be treated as a wrong answer.
    4. "You want me to go right to the end of the board on the voltage? Uh huh, and when I get to the end, what do I do?"
    5. After 330 volts, no further utterance is heard from the victim, either in protest or pain. Concerned, Mr. Gina again telephones:
      a. "Professor, I don't hear any noise in there now at all. I'm up to 330 volts. I don't hear any whimper or anything and I'm kind of leery about this thing. Do you think something happened to the gentleman?"
      b. The experimenter asserts that though the shocks may be painful, there is not permanent tissue damage. The subject again returns to his task, alone in the laboratory room. After he administers the 450-volt level, he calls the experimenter, again reminding him that no sound is emanating from the learner.
    6. In time, the experimenter returns to the laboratory and informs Mr. Gino that the learner is unharmed. In the interview, when asked about the degree of tension he felt, he answered: "I was more nervous for the other gentleman than I was for myself . . . I was more nervous for him. I was nervous because you were not here. If you were here I wouldn't have been nervous at all. I mean, if that man should have passed out with me giving him these things, these shock--well, I'd feel that I'm responsible on account of me--giving shocks."
    7. The subject accepts responsibility not in a general philosophic way but only feels that the situation seemed to focus responsibility on him because he was alone with the learner. He goes on: "(If you had been here) you'd say, 'Let's stop it' or 'Let's continue' or something. You know better than I. You're the professor. I'm no . . .But, on the other hand, I got to say that the last I know of him was around 255 volts and that was the last he complained." (The subject then mimics the complaints of the learner.)
    8. Several months after his performance in the experiment, Mr. Gino took part in a group discussion of his experience. In retrospect, he considered the experiment "terrific." "I was fascinated with it [and] . . . that night I went to a party; I have a couple of sisters-in-law that are nurses, you know, and they were fascinated with it, too . . . I'm telling you it's something I'll never forget as long as I live.
    9. The experiment, even months after, seemed never to have raised in him the question of whether or not he should have considered disobeying the instructions to continue giving shocks.
    10. ". . . I had about eight more levels to pull and he [the learner] was really hysterical in there and he was going to get the police, and what not. So I called the professor three times. And the third time he said, 'Just continue,' so I give him the next jolt. And then I don't hear no more answer from him, not a whimper or anything. I said, 'Good God, he's dead; well, here we go, we'll finish him. And I just continued all the way through to 450 volts."
    11. Mr. Gino does not object to taking the orders, although he suggests he would have been more comfortable if the instructor had been present in the laboratory with him. When asked if he had been bothered or disturbed because of giving the shocks, he said, "No . . . I figured: well, this is an experiment, and Yale knows what's going on, and if they think it's all right, well, it's all right with me. They know more than I do . . . . I'll go through with anything they tell me to do. . . " he then explains,
    12. "This all based on a man's principle in life, and how he was brought up and what goals he sets in life. How he wants to carry on things. I know that when I was in the service, [If I was told] "You go over the hill, and we're going to attack,' we attack. If the lieutenant says, "We're going to go on the firing range, you're going to crawl on your gut,' you're going to crawl on your gut. And if you come across a snake, which I've seen a lot of fellows come across, copperheads, and guys were told not to get up, and they got up. And they got killed. So I think it's all based on the way a man was brought up in his background."
    13. In his story, although the copperheads were a real danger, and caused an instinctive reaction to stand, to do this violated the lieutenant's order to hug the ground. And in the end those who disobeyed were destroyed. Obedience, even in the face of trying circumstances, is the most reliable assurance of survival. At the close of the discussion, Mr. Gino summarizes his reaction to his own performance.
    14. "Well, I faithfully believed the man was dead until we opened the door. When I saw him, I said 'Great, this is great.' But it didn't bother me even to find that he was dead. I did a job."
    15. He reports that he was not disturbed by the experiment in the months just after it but was curious about it. When he received the final report, he relates telling his wife, "I believe I conducted myself behaving and obediently, and carried on instructions as I always do. So I said to my wife, 'Well here we are. And I think I did a good job.' She said, ' Suppose the man was dead?"
    16. Mr. Gina replied, "So he's dead. I did my job!"
20. Role permutations
  a. Varying the distance between the experimenter and subject and victim has decomposed the situation some and allowed testing some of the forces.
  b. Additional decomposition seems necessary--for analysis of essential components
  c. In the experimental setting one finds three elements:
    1. Position--Whether the person prescribes, administers, or receives shock
    2. Status--authority or ordinary man
    3. Action--advocates or opposes using shock.
  d. In previous studies the relations among these elements have remained invariant. Action has always been linked to a particular status.
  e. If we separate these then we can ask additional questions.
21. Experiment 12--Learner demands to be shocked
  a. This is the first role permutation.
    1. After 150 volts the experimenter called a halt to the study stating that the learner's reactions were unusually severe and in view of his heart condition, no further shocks should be administered.
    2. The learner cried out that he wanted to go on. . . that a friend had been in the experiment and had gone on to the end. It would be an affront to his manliness if he weren't permitted to continue.
    3. The experimenter replied that it would be valuable to continue but in view of the learner's pain, no further shocks were to be given.
    4. The learner persisted in demanding the experiment continue. He had come to the laboratory to do a job.
  b. Results
    1. Not a single subject complied with the learner's demand. Every subject stopped at this point.
    2. How do we interpret this finding? The subject is willing to shock the learner on the experimenter's demand but not on the learner's demand. In a sense, they regard the learner as having less rights over himself than the authority has over him. The authority has control. The learner has become part of the total system which is controlled by the authority.
    3. It is not the command "to continue." It is the authority that is of crucial importance. This shows how thoroughly the authority dominates the entire situation. Furthermore, it is not the wishes of the learner that leads to obedience. It is not the benign or hostile impulses of the teacher. It is the degree to which the subject is bound to the authority system. We will return to this binding when we discuss Milgram's theoretical system.
22. Experiment 13--An ordinary man gives orders.
  a. The critical question concerns the basis of the experimenter's power.
    1. The experimenter's role posses two components
      a. Status
      b. Command or imperative to shock.
    2. Purpose is to eliminate the status component while retaining the command.
    3. The method
      a. Three subjects (two confederates) arrive at the laboratory. The rigged drawing determines the assignments
        1. One confederate becomes the learner.
        2. The second confederate is given the task of recording times from a clock at the experimenter's desk
        3. The naive subject is given the task of reading word pairs and administering shocks.
      b. The experimenter goes through the usual instructions, straps victim into the chair, and administers sample shocks.
      c. However, at no point does the experimenter indicate which shock levels to administer.
      d. A rigged telephone call takes the experimenter away. Somewhat flustered, but eager to have the experiment continue, the experimenter indicates that the learning information will be recorded automatically and tat the subject should on on with the experiment until all word pairs are learned perfectly. The experimenter does not mention which shocks are to be used.
      e. After the experimenter departs, the accomplice announces with enthusiasm that he has just thought of a good system. Increase the shock level one step at each time the learner makes a mistake. Throughout the experiment he insists that this procedure be followed.
      f. The general situation is defined by the authority, but the orders on specific levels are issued by the insistent, ordinary man.
    4. Results
      a. Only 20% complied. Sixteen of the twenty subjects broke with the common man.
23. Experiment 13a--The subject as a bystander.
  a. Procedure
    1. Experiment 13a is a continuation of Experiment 13 with an added manipulation. When the subject refused to go along with the common man's assertion, the confederate disgusted with the refusal would personally take over the administration of shocks. The subject watched as the confederate single-mindedly pursued increasing shock step by step.
  b. Results
    1. Of the 16 subjects virtually all protested the actions. Five took physical action against the confederate or shock source to terminate the administration of shocks. One large man picked up the confederate and threw him into the corner of the room and did not allow him to move.
  c. Interpretation
    1. Subjects are passive when facing authority's status.
    2. But subjects felt free to actively threaten and constrain a man without status who gave the same commands or acted the commands out.
    3. On the other hand, four subjects did permit the confederate to administer 450 volts.
24. Experiment 14--Authority as victim with an ordinary man commanding.
  a. Purpose
    1. Examine the effect of status of the person receiving the shock.
  b. Procedure
    1. The learner hears the experimenter describe the experiment as the effects of punishment on learning.
    2. The learner expresses reluctance to participate, but if he could see someone else, the experimenter for instance, go through the experiment, then he would be willing to continue. The experimenter has indicated an extreme need for subjects and the difficulty of obtaining volunteers to be shocked and agrees to be shocked conditional that the other person will serve as the learner afterwards. The subject finds himself shocking an experimenter who demands to be let out while the common man insists that the shocks continue.
  c. The common man's instructions to shock the experimenter were totally disregarded. At the first protest, every subject broke off, refusing to set even a single shock beyond that. Many subjects literally leapt to the aid of the experimenter running into the other room to unstrap him. Many subjects expressed sympathy for the experimenter, but appeared alienated from the common man as he were a madman.
  d. Subjects explained their behavior on humanitarian grounds not recognizing the effects of the authority. When asked what they would do if the common man were being shocked they strongly denied they would continue. They do not correctly assess the weight of authori8ty in their decision.
  e. Decisive fact in experiments 12, 13, and 14
    1. It is the response to authority. Orders originating outside the authority lose all force.
    2. It is not aggression, it is authority.
25. Experiment 15. Two authorities: Contradictory commands
  a. Purpose
    1. What happens when authority is itself is in conflict? This often occurs in real life. Possibly then a person's own values emerge?
  b. Method
    1. Two experimenters. Both are clad in gray technician's coats. They are the same age and height. Both are seated behind the control table. Both seemed active in recording responses.
    2. At 150 volts, one experimenter gives the usual command to continue. The other experimenter tells the subject to stop. They both continue to give contradictory commands to the subject. The subject is confronted with conflicting and equally authoritative commands.
  c. Results
    1. One subject broke off before 150 volts
    2. Eighteen subjects broke off at 150 volts
    3. One subject broke off at 165 volts
    4. Disagreement between the authorities completely neutralized the force of authority
    5. Note that in other studies there was nothing the subject did (pleas, screams, etc.) that could stop the obedience so abruptly and effectively as disagreement among authorities.
  d. Interpretation
    1. Action flows from the higher end of the social hierarchy to the lower. Subjects are responsive to signals from a level above his own, but not from those below.
26. Experiment 16. Two authorities: One as a victim
  a. Purpose
    1. Does authority reside in the designation of rank or is it in a significant degree dependent upon the actual position of the person in the situation?
  b. Method
    1. Two authorities similar to Experiment 15 except there is a phone call. The second subject will not be there.
    2. Rigged drawing--one experimenter becomes the learner
    3. At 150 volts, the learner shouts that he has had enough and demands to be let out of the experiment. The second experimenter insists that the experiment continue. There are two authorities but they are not in equal positions. They are in asymmetrical positions.
  c. Results
    1. 65% obey
    2. The experimenter strapped into the chair fares no better than the subject without status. Subjects are predisposed to perceive clear hierarchies, lacking contradictions and incompatible elements. Once the experimenter assumed the role of the victim, he has given up his status.
    3. Authority is occupancy of a role.
27. Experiment 17. Two peers rebel
  a. The purpose was to examine the degree that group influence can release the subject from authoritarian control. The degree to which group influence can allow the subject to act consistent with his/her standards.
  b. Procedure
    1. There are four apparent subjects: (a) Learner, (b) Teacher 1 (reads list of word pairs), Teacher 2 (tells subject whether answer is correct or wrong), and Teacher 3 (the subject--administers punishment).
  c. As in the basic experiment, subjects are instructed to raise shock level one step each time the learner makes an error.
  d. At 150 volts, Teacher 1 informs the experimenter that he no longer wishes to continue because of the learner's complaints. The experimenter insists that he continue. Teacher 1 gets up from his chair and takes a seat in another part of the room. The Experimenter instructs the remaining two teachers to continue. The subject is told to read word pairs as well as administer shock.
  e. At 210 volts, Teacher 2 expresses concern for the learning and refuses to continue. The Experimenter orders him to continue. He, too, gets up and moves to another part of the room.
  f. Results
    1. 10% (4 out of 40) obey. The peer rebellion powerfully undercut the Experimenter's authority.
    2. A majority of subjects who defied the Experimenter, denied that the confederates actions was the critical factor leading them to defy.
  g. Analysis
    1. Peer actions instill the idea of defying the Experimenter.
    2. Two peers give the impression that it is a natural reaction to defy.
    3. The peers define the act of shocking the learner as improper.
    4. Because the defiant confederates remained in the laboratory, their disapproval is implied for each shock administered by the subject.
    5. When all three teachers are working together there is diffusion of responsibility. When the subject is acting alone there is no diffusion of responsibility.
    6. The subjects could observe that the consequences of defying the Experimenter were minimal.
    7. The Experimenter's power is diminished by failing to keep the confederates in line. It weakens his perceived power of authority.
28. Experiment 18. A peer administers shock
  a. Purpose was to test the fragmentation of the total act. Fragmentation is common in modern society. The peer administers the shock. The subject reads word pairs. Responsibility seems to belong to the man who actually pulled the switch.
  b. Results
    1. 92.5% obeyed.
  c. Milgram suggested that a competent manager of a destructive bureaucratic system can arrange personnel so that only the most callous and obtuse are directly involved in the violence.
29. Milgram's (1974) Obedience-Disobedience Balance Model
  a. Theoretical diagram of agentic state, binding factors, and antecedent conditions
30. Agentic State
  a. The agentic state is a condition a person is in when she sees herself as an agent for carrying out another person's wishes.
  b. Autonomy is the opposite state. It occurs when a person sees herself as acting on her own.
  c. The agentic state is a master attitude from which behavior flows. It is the keystone of Milgram's analysis.
  d. Survival value of hierarchy
    1. Humans are not solitary. Humans function within hierarchical structures. Such dominance structures are common among birds, amphibians, mammals, and humans. An evolutionary basis is implied. The wolf pack brings down its prey and the dominate wolf enjoys first privileges. Groups function well and group harmony is ensured when all members accept the status assigned to them.
    2. A potential for obedience is therefore selected by evolution because it has enormous survival value. Such a potential, according to Milgram, was bred into us through extended operation of evolutionary processes. This not a simple instinct approach to social behavior. We are born with the potential which interacts with the influence of society to produce the obedient or disobedient person.
    3. Certain highly specific mental structures must be present for the acquisition of language and for humans to function in hierarchies.
  e. The cybernetic viewpoint
    1. This viewpoint interprets evolutionary processes via the cybernetic perspective.
    2. Cybernetics = the science of communication and control theory that is concerned with the study of automatic control systems, e.g., the nervous system and brain.
    3. The purpose of using this analogy is that it can alert us to changes that logically must occur when independent entities (e.g., humans) are brought into hierarchical functioning (obedience situation)
    4. Summary--organized social life provides survival benefits to participants. Evolutionary forces have shaped psychological features and behaviors that produce the capacity for organized social life. From the perspectives of cybernetics, the most general need in bringing self-regulated automaton into coordinated hierarchy is to suppress individual control in face of control from higher level elements. Hierarchies can only function when internal modification occurs.
31. The agentic shift (internal modification)
  1. The internal modification has two modes of operation
    a. Autonomous
      1. Self-directed. The person sees herself as acting on her own.
    b. The agentic state
      1. The person sees herself as an agent for carrying out another person's wishes. It is a systemic mode. It is integrated into a larger organizational structure.
  2. It is assumed that the controls for the transition between autonomous and agentic state reduce to shifts in neural functioning, chemical inhibitors and disinhibitors. Of course we cannot specify the exact biological event or location at this time.
  3. Master Attitude
    1. The critical shift in functioning is reflected in changes in attitude. . . seeing herself as an agent for executing the wishes of another person.
    2. The master attitude is the keystone of Milgram's analysis. The agentic state = the master attitude. Behavior flows from the master attitude.
32. The process of obedience.
  a. Introduction
    1. The agentic state is at the center of Milgram's analysis. Key questions about processes arise. What antecedent conditions move one from an autonomous to an agentic state? What are the behavioral and psychological consequences? What keeps a person in the agentic state (binding factors)?
  b. Antecedent conditions
    1. Learning history of the individual
      a. Family--has the person grown up in a structure of authority? What is the nature of parental regulation and sense of respect for adult authority? When we instruct children on moral matters there are two messages: (a) content of the moral issue and (b) the authoritative injunction to "obey me." It is a demand for obedience.
      b. Institutional setting--the institutional system of authority in the school. The child learns how to function in an organizational framework. The student learns that independence is punished and deference is rewarded. The individual spends the first 20 years of life in an authority system like this. The individual then may serve in the military or work at a civilian 9 to 5 job with a time clock and regulated by a superior. Failure to comply is punished. Compliance is rewarded. The effect is to internalize the social order to do what the person in charge says.
    2. Immediate antecedent conditions
      a. Perception of authority--This is the first condition for transformation to agentic state. Power does not stem from personal characteristics. Power stems from position in the social structure, e.g., the usher in a theatre. That is, authority is contextually perceived.
      b. Entry into the authority system--This is the second condition for triggering the agentic state. Induction into the military, for example.
      c. The overarching ideology--The authority system consists of two or more people sharing the expectation that one has the right to prescribe behavior for the other. For example, the setting of the experiment = impressive laboratory equipment. The ideology justifies the science, business, the church, government, education, etc.
  c. The agentic state
    1. Once the person moves into the agentic state the person becomes something different from the former self. Behaviors are pervaded by the relationship to the experimenter.
    2. Tuning
      a. The person tunes to have maximal receptivity to the emissions of authority. In the Milgram experiment, the learner's signals are muted. The authority is larger than life. The subjects feelings are dominated by the ex